Emergency Relief (ER) assistance can be provided in a number of ways, which include fresh and pantry food, toiletries, clothing, blankets, supermarket and mobile phone vouchers.
Each of these ER categories comes with its own health and safety considerations.
The policies, procedures, and resources contained within have been compiled from a variety of sources, including input from some of our member Centres. If you have any policies, procedures or other documents that you would like to share with Linkwest members, please contact us on [email protected]
Please note that while we attempted to gather as much information as possible, this website isn’t a complete repository of legal information relating to ER provision. Depending on the type of ER you provide you need to be satisfied that you are aware of and compliant with all the relevant legislation.
The main aspects of food ER are:
- Customer service – eligibility criteria, procedures for assessment and provision of ER assistance
- Safe food provision
- Health and safety of visitors, clients and staff